Due to COVID-19, technology has emerged as a significant area that calls for demands across all other industries, and that is great news for the IT industry. As an inevitable outcome, the pandemic shifted many businesses and sectors online and prompted them to come up with digital solutions. Hence, the IT industry is expected to expand as the industry is needed to help these businesses flourish, essentially by having them as potential customers.
The IT industry has come a long way and has always been an industry that is proven useful in global challenges. Take the digital era we are in for an example, without the IT industry, we would not be able to adapt and adjust to COVID-19’s “new normal”.
Every industry is now looking to evolve quickly and more radically and the IT industry can make full use of this opportunity to flourish even more in this new year. According to Gartner’s IT industry report and forecast, the growth of the IT industry is expected to have a 5.5% growth rate in 2022, with worldwide spending exceeding 4 trillion.
As the globe recovers from the Covid-19 pandemic, there’s little doubt that rapid progress in these and other technologies will occur in 2022. Smart entrepreneurs, organizations, and investors may take advantage of the industry’s evolving technology and business trends to become more successful than ever before.
Technology is growing so fast that it is hard to compile all trends into one article. Hence we will only be talking about some of the many trends that are expected to be huge in 2022.
With consumers’ demands and trends being so fluid in this digital era, companies are looking for new and/or better ways to connect with customers and enhance their customer experience. Experience-based technologies like virtual reality and augmented reality are already transforming the way consumers collect information, make decisions and complete transactions. This trend will continue to be a huge investment point as more firms attempt to create immersive engagement with their customers.
Many companies are also exploring and testing different search optimization techniques and technologies since search is essential to a customer experience. Customers’ search strategies and patterns are becoming more widely varied, and IT firms can help those businesses in need with their expertise and technology.
Government bodies are starting to realise the risk and challenges that come with technological advancements, and they want to make sure that no tech will be used in a destructive manner. Some of the few pointers that have recently been gaining attention are the privacy of personal data, protection of minors online, healthy competition etc.
Many countries are assembling a task force or association of some sort to monitor the tech industry and monitor any harmful content. With the government being so heavily involved in the IT industry recently, it is good for tech firms to ensure they comply with regulations and definitely avoid exploiting technologies and causing harm to others. Additionally, be prepared to answer any questions that come your way as technology advancement, although an amazing feat, may come off as a scary move ahead.
Artificial Intelligence, or AI, has generated a lot of attention over the last decade, but it remains one of the hottest new technological trends because of its significant impacts on how we live, work, and play. AI is already well-known for its supremacy in picture and speech recognition, navigation apps, smartphone personal assistants, ride-sharing apps, and a wide range of other applications.
Whether we like it or not, AI has become an integral part of our lives. As we go forward 2022, we see the application of artificial intelligence everywhere, from customization to ranking search results, recommending products, and understanding and controlling gadgets to constructing better models of the environment to automating industry.
Companies in the IT industry are based on AI to create language models such as detecting next words that might appear in a sentence, summarizing a paragraph or generating charts from plain text. In this year, large language models (LLM) will become the foundation for next-generation’s conversation using AI technology. Our ELSA app also utilizes AI technology to improve communication’s effectiveness of millions of English learners worldwide!
The next technology trend that follows the IT industry is 5G. Although 3G and 4G technologies have already allowed us to access the internet, use data-driven services, improve bandwidth for streaming on Spotify or YouTube, and much more, 5G services are predicted to completely transform our lives.
Digital connections, powered by 5G and the Internet of Things (IoT), have the potential to unlock economic activity and expand its potential. McKinsey, a trusted consultation and advising company, believes that implementing faster connections in various industries and operations could increase global GDP by $1.2 trillion to $2 trillion by 2030,” McKinsey believes.
It is a good time to make sure you integrate 5G in your products & services for more seamless business operations and increase your business’ potential and capabilities.
With the pandemic in place and a sudden huge jump in demand for talents in the tech field, there is fierce competition for human capital in the industry. Even with companies trying to quickly expand their technologies, there are not enough people with the necessary skills to go around.IT firms will have to be prepared to train new employees to have their corporate goals achieved.
Aside from tech knowledge, employees should also have a steady hand in business dealings. As businesses worldwide shift online, meetings and dealings are also moving online, and employees can come from all over the world. Foreign talents are common in this industry as they are valuable in sharing expertise and insights from their own environment, in order to help improve technologies. With a global talent pool and presence, it is important to have employees be well versed in the most common business language, English. Soar in this global economy with global talents!
At ELSA, we strongly believe that employees, especially those that are directly in contact with customers and global colleagues, are one of the most important aspects of a business. With that belief, we’d love to assist the IT industry by developing and improving the workforce in their spoken English with English training in IT, helping you bring you to achieve a global presence and better experience for your customers.
With English language proficiency being so important in the digital era and pandemic situation now, ELSA has just what the industry needs, English training for businesses. Thanks to our proprietary AI technology that helps employees enhance their English skills, ELSA Speak–an English learning application – has been utilized by many businesses. It covers a wide range of English skills such as Listening, Reading, Pronunciation and Speaking, Grammar and Vocabulary compiled by ELSA’s language experts.
This application can also create specialized learning content for English training in IT and its various subsectors, allowing employees to better prepare for scenarios unique and relevant to their jobs. Upgrade your employee’s English speaking skills in just 3 months and see it translate into a rapid improvement in your employees’ ability to provide quality service, especially to English-speaking customers.
ELSA Dashboard feature also includes overview management tools that allow firms to review, analyse, and compute ROI and investment efficiency. This seamless feature would eliminate HR’s time-consuming analysis work, allowing businesses to focus on what matters most: their products and services, rather than wasting time planning and developing English-learning programs for their staff.
With ELSA, empower your employees with English for IT services, to reach higher levels of customer satisfaction and work productivity.
Explore more about ELSA English training for businesses (IT) solutions here.
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