What airlines can learn from Airbnb’s customer service philosophy
What an 11-star experience is and what Airbnb has done to develop and make it successful and why this is important to the aviation industry.
The aviation industry had to cope with a lot of challenges lately. However, the training of employees remains the primary issue for stakeholders in the reopening of international flight routes. The topics this month will include reimagining the Aviation and Hospitality industries, empowering customer-centric experiences, and training programs. Apart from that, our experts are willing to share their airline industry experience, and something new will be happening at ELSA: - ELSA at APAC Digital Learning Summit - ELSA officially launched the ELSA for Students Program - ELSA pioneers to ""Empower the global workforce of tomorrow""
What an 11-star experience is and what Airbnb has done to develop and make it successful and why this is important to the aviation industry.
"People working in Sales departments, Call agents, or Customer-facing staff find it difficult to determine their level of English proficiency. ELSA...
To allow your aviation staff expand efficiency, it is critical to invest in English language training that addresses staff demands.